About Us

 

United Trends is a multi-brand selling channel of United Timepieces, a watch design & manufacturing business founded on the merits of creativity, hard work & dedication. Since 1999, we have always been driven by fashion - without any reason to look back until Covid, which had changed our entire business landscape, restricting travel & shifting our focus to a hybrid B2B & B2C model. This forced some pretty drastic changes in our business model, but we quickly pivoted in 4 ways: 

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01

Timepiece manufacturing

We continue to do this and it is one of our core competencies. We still serve the loyal customers whose trust we have garnered over the years, and continue to maintain the same relationships with our supply chain, distributors & mass retailers. We have produced watches for the likes of Aeropostale, Aldo, American Eagle, ASOS, Beverly Hills Polo Club, Cato, Elgin, Forever 21, Fossil Group, & more.

02

Sourcing & Sales

We have expanded our services to delve deeper into Fashion Accessories, and have developed 3 new categories of heightened interest: Lifestyle & Tech Accessories, Wellness, & Home Innovation. We are careful not to over-dilute our product offering by hoping to create & curate products that have a symbiotic relationship with each another.

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03

Private Label

Taking our business acumen of working with factories in the Greater China & Asian Subcontinent, we are able to mirror our design & manufacturing capabilities from our timepiece business into the categories you see on our store. All private label products are produced with strict confidentiality and restricted from our Retail channels unless a brand owner wishes to collaborate with us on sales efforts. Please hover over to our collaboration model in the link below (coming soon) to know more.

04

Direct to Consumer

We have added a Retail component by selling online & endeavor to build up on an omni-channel social media presence, fueled by great products and collaborations. With a unique blend of 240 SKUs and over 3000 variants, our relationships with factories and brand owners alike have made all this possible.

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Policy

 

United Trends strives to maintain an authentic & ethical supply chain whether it is for the manufacturing, sourcing or curating of its products. While we cannot guarantee the actions of 3rd party partners, it is important that any customer or collaborator understands our Privacy Policy, Shipping Policy & Returns Policy.

 

 

SHIPPING POLICY

How to Shop on UnitedTrends.net

Simply shop the website and add the items you like to your shopping bag. When you are ready to place your order click the Shopping Bag link on the top right of any page. On the Shopping Bag page either log in, if you've previously purchased from us or click New Customer Checkout and follow the prompts. You will have the opportunity to select your country of destination and preferred payment option during checkout. UnitedTrends.net only accepts payments in US Dollars. For alternate forms of payment, you may send us a Whatsapp message to our Business line at 1-310-9626079 to learn about how we may be able to accept Cryptocurrency thru Trust Wallets such as Binance, Adv Cash & Celsius.

 

Shipping rates

Your shipping rate will depend on three variables:

  1. The shipping option you choose.

  2. The country you ship your order to.

  3. The total weight of your order.

During the checkout process, we encourage you to provide us with your shipping address to receive accurate shipping rates for your order.

U.S ORDERS

UnitedTrends.net is partnered with UPS, FedEx, DHL, USPS & HK Post to provide several fast and affordable shipping options.

FedEx 3-Day Global Shipping (Priority Shipping) — Fast delivery and complete trackability of your order from the time it leaves the UnitedTrends.net warehouse until it arrives at your front door. 3-Day shipping is not available to Alaska and Hawaii. Saturday and Sunday are not shipping days. We only calculate business days.

USPS (Priority Mail) — Orders delivered to a P.O. box, APO/FPO address, or US territory from a US Warehouse will be shipped Priority Mail by The United States Postal Service. Delivery to a P.O. box within the Continental United States will take approximately 1 week, and delivery to APO/FPO, US territories, or a P.O. box outside the Continental United States will take approximately 2-4 weeks, depending on location. If you need faster shipping, please consider delivery to an alternate location in the Continental United States.

Standard Shipping (Free Shipping) — Low cost-effective delivery for packages under 50 lbs. Typically 12 to 29 business days within the contiguous US for delivery. Standard Shipping is available to all US addresses, including P.O. Boxes. This carrier picks up your UnitedTrends.net package from our fulfillment facility and passes the package on to the US Post Office (USPS) for final mile delivery.

*Orders with a weight of over 50 lbs or that require multiple package shipments, may be subject to shipping charges that are higher than our standard rates. Orders meeting these provisions may be held, and you may be contacted for approval on additional shipping charges before releasing your shipment.

 

Estimated Shipping Times

Most orders ship within 1-2 business days. Packages are only shipped Monday — Friday, excluding Holidays. Please be aware that orders shipped to an address other than the verified billing address may require an extra processing time of 1-2 business days for security checks.

These arrival times are estimates and are not guaranteed, as the actual ship date depends on final approval from the credit card company or receipt of payment by UnitedTrends.net. If an order is needed urgently and you're unsure of which shipping method to choose, you can Whatsapp our Business line at 1-310-9626079.

INTERNATIONAL ORDERS

We ship to the following countries:

 

 

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Delivery times

The delivery times provided below are estimates, not guaranteed. All international shipments must pass through your country's Customs Department, and this may result in a delay beyond our control.

FedEX/UPS/DHL DDU (Delivery Duties Unpaid) — Fast and reliable. Please be prepared to pay for duty and tax, if applicable, at the time your package is delivered.*

United States Postal Service (USPS) International Priority Mail, DDU (Delivery Duties Unpaid) — Delivered by your local mail carrier. Please be prepared to pay for duty and tax, if applicable, at the time your package is delivered.

Please note that all shipping options, shown below, are NOT offered to every country. If a delivery time estimate is not listed for a specific shipping option to your country, we do not yet offer that shipping option to your country. You will be presented with the shipping options available to your country during checkout.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Duties & Taxes

Duty, customs tariffs and VAT are set by the local government and determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of applicable duty, tariffs and taxes will vary based on the product ordered and the specific rates set by the local government.

 

Payment Options

Payment options for customers outside the USA include Credit Cards, Debit Cards, PayPal, and Alipay Payments. At this time, we process all credit card orders in US dollars. The final amount charged by your financial institution may vary slightly from what is displayed due to variations in exchange rates at the time your order is processed. Some banks and/or credit cards may charge additional conversions fees at their discretion.

 

Credit Card and Debit Card
We accept Visa, MasterCard, American Express, and Discover cards. Debit cards are also accepted as long as they have the Visa or MasterCard logos.
PayPal may be selected at checkout if you have an active PayPal account.
We also accept Alipay Payments for customers who have an active Alipay account set up.

Restrictions

UnitedTrends.net reserves the right to restrict or delay the processing of any international order exceeding $1,000 USD to guarantee timely customs clearance. If you place an order greater than $1,000 USD, a customer service representative may contact you and provide you with additional instructions.

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RETURN POLICY

IT’S IMPORTANT TO US THAT YOU'RE COMPLETELY SATISFIED WITH YOUR UNITEDTRENDS.NET MERCHANDISE.

We accept returns for up to 30 days after receipt of your purchase. Return items must be sent back in their original packaging, with store tags attached. Sorry, but we cannot take back personal items including sleepwear, underwear, resortwear, swimwear, or fitness gear.

When returning apparel, they must be placed inside of the manufacturer’s packaging, then inside of a separate shipping box. Do not write on the manufacturer’s packaging, tape it closed, or use it as a shipping box. Apparel returns will not be accepted unless both the apparel and packaging are undamaged. Electronics may only be returned if they are still sealed in their original packaging.

To send an item back to us, please enclose the UnitedTrends.net invoice which came with your package. You may use any shipper you like, but we recommend using carriers who provide tracking and insurance, as UnitedTrends.net cannot be responsible for lost return shipments. You are also responsible for the return shipping fee.

All returns must be sent to our Returns Department with the label:

 

“UnitedTrends.net - Returns Dept – [Country]”

Once we receive your return package, please allow 1-2 weeks for processing. We will send you an email notification when your refund has been processed. Your refund will be issued to the payment method you selected for the original order. Shipping fees are non-refundable.

Exchanges

Due to our rapidly changing store inventory, UnitedTrends.net does not process exchanges. We suggest that you send your merchandise back to us for a refund, and place a new order with us at any time.

PRIVACY POLICY

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@unitedtrends.net

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

If you choose a direct payment gateway to complete your purchase, then our E-commerce provider stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Questions & Contact Information

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance team at hello@unitedtrends.net

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